Use UltraVNC to setup a PC or server that can be remote controlled or use the Single-Click feature to create a remote support utility.
The following description come directly from the publisher's website.
UltraVNC can be used as helpdesk remote control software. With it, you can access your PC from anywhere and remotely help people and customers. Both Host and Remote components can be installed together on the same computer, or they can be installed separately on different computers. To speedup the remote access you can also install the optional video driver.
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