Client and Premium Member Support

This area of the site is for GARA Systems' Clients and Premium Members.  Please contact me for more information.

Immediate Remote PC Support

For immediate Remote PC Support please download the GARA Systems Remote Support Tool.

Once you have downloaded the tool, please call me at 215-694-3859.  Once ready, I will ask you to run the program to initiate the support session.

The GARA Systems Remote Support Tool is based on UltraVNC SC, a safe and effective solution for remote desktop support.

UltraVNC SC is a safe solution for online support for the following reasons:

• UltraVNC SC must be initiated by you: you need to voluntarily start the program to initiate the connection.  You can terminate the connection anytime you wish.
• This version of UltraVNC SC can only be used to establish a connection to GARA Systems.
• UltraVNC SC does NOT support incoming connections or unattended service connections.
• UltraVNC SC is automatically and systematically uninstalled when the connection is closed (although you may safely leave the SC executable on your system for future support sessions).

For more information visit the UltraVNC page at the Free Software Catalog.

Questions and Comments

Contact me for any other questions and comments you might have.